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Showing posts with label CELCOM. Show all posts
Showing posts with label CELCOM. Show all posts

CELCOM VERSUS MAXIS CUSTOMER SERVICE

If for some reason you forgot to update your CELCOM handphone payment and your hp is barred, and you made the payment online via CIMBCLICKS, DO NOT expect your handphone to be instantly re-connected!!!

I logged on www.celcom.com.my to check the outstanding amount to make the necessary payment to the mobile number that has been barred and the following screen appeared:










Having received the amount to pay, I clicked on the "Pay Now" symbol to make the necessary payment.

The next screen then displayed the option to either pay full or to pay "Other amount". I click on "pay full", select "Saving/Current Account (FPX)" and then I click "Continue" on next screen to confirm the payment amount and to proceed to the next step.

At the next screen, I select CIMBCLICKS as the Internet Banking Account preference and proceeded by clicking "Agree and Continue". A CIMBCLICKS pop up window appeared and I requested for TAC, select 'banking account' to make payment and all transaction is done and completed. A payment receipt was then displayed which detailed out the payment date & time at 12/05/2011 22:00:37, the Account Holder's name, Account Number, Mobile Number, Amount Due, Total Amount paid, Approval Code, Transaction Type, Reference Number and Mode of Payment.

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