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Showing posts with label true fitness. Show all posts
Showing posts with label true fitness. Show all posts


17 November 2012, Desa Sri Hartamas. Members at the Truefitness Club was furious when the morning gym-goer arrived at the club at 8am to discover the gym was locked and was not open. Many of the early riser waited but some had left in frustration. One of the club member that did not want to be named said, one of the staff at the gym called the management at 8am and was assured the person-in-charge would arrived in less than 5minutes to open the club.

When I arrived an hour later at 9am, after the supposedly opening time at 8am (for weekends), the gym was still locked and many had left.


What is worst than not going to the gym at all? yesss. thats it!! It felt worst when you get yourself an expensive gym membership to be embarrassed and offended by the gym's amateur Personal trainer when you are in the midst of your training especially when he is under the instruction of the Manager on Duty!!

Being a Truefitness Blackcard VIP Lifetime membership, I have the liberty of inviting 5 guests for a One month free trial and having introduced 4 other VIP Blackcard members, I once had at my disposal twenty free 1x month VIP card membership which I have used up most of it.  Naturally.... of course I would bring all my friends of the closest circle to be a gym member at the same club. That way, we can continue to hound and motivate each other... or nag and nag and nag...

True Fitness VS Fitness First gym...

Whilst waiting for the Incredible Hulk movie at the Cineplex yesterday, I met Jasper. Jasper was one of the Personal Trainer at the True Fitness gym. He is now a Personal Trainer at the Fitness First. He adamantly insisted that the Fitness First has a better package for instructors than the True Fitness gym. Many of my Personal trainer friends that i befriend when i was a Fitness First gym member for 6 years left for Fitness first for the TrueFitness gym (and adamantly claimed the opposite of Jasper)… hence, it is always greener on the other side.

I have tried many 7-days free trials at the California gym (Mid Valley Mega Mall), Celebrity Fitness (One Utama Shopping Mall) and Clark Hatch and is a gym club member for more than 11 years at 3 of the ost established gym in Kuala Lumpur namely Fitness First, True Fitness and Fitness Network.

What is important to a club member (to be consistent with their workout) is the convenient for parking and the location to the work place as well as the resident… then of course the quality and varieties of the equipments. BUT what is more important to me as a club member are the maintenance of the gym toilet as well as the equipments and the opening hours.

I was quite content with the Fitness First gym BUT am VERY PISSED OFF with their loyal customer policy programme. There was no customer retention programme and certainly no package for loyal customer. Being a pioneer member (310th member- membership number ending with ..00310) when Fitness First was first open in 2001 @ Menara John Hancock, I inquired if there was any package for loyal customer like me to be answered with a big NO. Since I joined the Fitness first, I have brought more than 100 friends between the year 2001 to 2007 (the year I terminated my membership).

The monthly fees for Fitness First gym is RM170 per month or approximately RM2,040 per annum. Being a Fitness first club member since 2001, todate I would have paid a total of RM28,560 for me and Nawal and what do I get for being a loyal member to Fitness First…. NOTHING. I paid ONLY 1/3 of the total amount spent at Fitness First gym to the TRUE FITNESS GYM VIP black card membership and got a membership for life (with a negligible yearly payment after the 5th year).

So friends.. please choose your gym carefully as gym club membership is a lifetime investment for a good health. When I have some extra time, I will write and do a thorough comparison of all the establish gym terms and conditions of membership. Until then, stay tune…
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